Postmortem -
Read details
Jul 23, 22:04 UTC
Resolved -
Issue is resolved in both racks. Old network rack is now connected to another rack as well. Migration of the QFX stack is already planned.
Jul 23, 21:13 UTC
Update -
Power for C05 is restored and we're actively looking for the cause. Temporary connection has been made for the old network rack onto another feed. Thermal check of the fuses didnt reveal an issue.
Jul 23, 20:53 UTC
Update -
Cabinet is back online, we have another one down, RR.A.R02.C05, which is without power on the ATS. The old network cabinet was crossconnected to RR.A.R02.C05, thats why it was impacted. Onsite is looking into C05 currently, as the fuse is going off randomly, which suggests a failed PSU.
Jul 23, 20:51 UTC
Update -
It appears the cabinet has no more power, electrical issue possibly with one of the devices. Customers running on the new Arista Router are fine, the old Juniper QFX stack is down though. We're currently working on providing temporary power.
Jul 23, 20:41 UTC
Identified -
We're currently dealing with a outage of the old core01.ffm1.de router (Juniper QFX), personell is already on-site and looking into the issue.
Jul 23, 20:37 UTC