In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 09, 2023 - 13:12 UTC
Scheduled - Earlier on, we had a maintenance communicated in https://status.combahton.net/incidents/wn8pc021yvy3. This was delayed, as RETN ran out of public ip-address-space at Equinix FR5, we overlooked to update the maintenance post accordingly.

Following yesterdays incident with link flaps as described in https://status.combahton.net/incidents/c28y1q18ftk0, we decided to go with internal ip-address-space. RETN therefore had our ports provisioned yesterday, so we already drained connectivity, to move those ports to Equinix FR7 (FFM5) instead.

Fortunately that worked quite smoothly, beside the fact that our new crossconnects at Equinix FR7, dont provide any signal. RETN already checked and couldnt find any issue on their side. This is currently a trouble ticket with Equinix, to get our new ports up. So to speak, there is no impact to our customers or capacity, as operation is still running over the other carriers. That said, we saw no immediate need for communication.

Once Equinix resolved the issues on the new crossconnects, we'll take RETN at Equinix in Operation. We'll update this maintenance ticket when convenient.

Dec 9, 2023 13:10 - Dec 10, 2023 13:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 05, 2023 - 00:02 UTC
Scheduled - During December, we'll be moving our application Database and Kubernetes Cluster to a Geo-Redundant multi-datacenter design, being hosted across three different datacenter sites in Frankfurt am Main. The maintenance is necessary to increase capacity as well as redundancy for our microservices, powering the company stack.

We do not expect any impact to our customers.

Dec 5, 2023 00:00 - Jan 5, 2024 00:00 UTC
Network Infrastructure Under Maintenance
90 days ago
100.0 % uptime
Today
Upstream BGP Sessions Under Maintenance
90 days ago
100.0 % uptime
Today
Cloud Storage Network Operational
90 days ago
100.0 % uptime
Today
DDoS-Protection Operational
90 days ago
100.0 % uptime
Today
Core Network Operational
90 days ago
100.0 % uptime
Today
Interconnection Operational
90 days ago
100.0 % uptime
Today
Public REST API Under Maintenance
90 days ago
100.0 % uptime
Today
Request Handler Under Maintenance
90 days ago
100.0 % uptime
Today
Scheduling Services Under Maintenance
90 days ago
100.0 % uptime
Today
Public Services Under Maintenance
90 days ago
100.0 % uptime
Today
Nameservers Operational
90 days ago
100.0 % uptime
Today
DNS Caches Operational
90 days ago
100.0 % uptime
Today
Corporate Websites Under Maintenance
90 days ago
100.0 % uptime
Today
my.aurologic.com Under Maintenance
90 days ago
100.0 % uptime
Today
mirror.aurologic.com ? Operational
90 days ago
100.0 % uptime
Today
Cloud Infrastructure Operational
90 days ago
100.0 % uptime
Today
FFM1 - Langen, Germany Operational
90 days ago
100.0 % uptime
Today
Dedicated Servers Operational
90 days ago
100.0 % uptime
Today
FFM1 - Langen, Germany Operational
90 days ago
100.0 % uptime
Today
FFM2 - Frankfurt, Germany Operational
90 days ago
100.0 % uptime
Today
FFM3 - Frankfurt, Germany Operational
90 days ago
100.0 % uptime
Today
EGH1 - Eygelshoven, Netherlands Operational
90 days ago
100.0 % uptime
Today
HEL1 - Helsinki, Finland Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Update - We will be undergoing scheduled maintenance during this time.
Nov 28, 2023 - 19:34 UTC
Scheduled - On 15th December, we'll be conducting a upgrade of the application logging and metrics cluster, so called applog. Capacity will be increased by a seperate cluster consisting of physical nodes. Customers might experience slowness when querying sflow samples, ddos-incidents or ddos-metrics.

The maintenance is necessary to enhance capacity for the release of planned ddos-protection machine learning features.

Nov 28, 2023 - 19:33 UTC
Past Incidents
Dec 9, 2023

Unresolved incident: Maintenance - RETN (AS9002) Upstream.

Dec 8, 2023
Resolved - We're currently experiencing link flaps on our interconnection between FFM3 and FFM5 every ~40 minutes. The darkfiber operator is aware of the situation and currently looking into the issue, as other customers (according to the provider) with darkfiber also seem to have reported an issue. We do assume a sleeve might not be fully closed, causing water entry to cause signal oscillations somewhere in Frankfurt.

Following our network architecture, we do not observe any impact to our customers.

Dec 8, 09:30 UTC
Dec 7, 2023

No incidents reported.

Dec 6, 2023

No incidents reported.

Dec 5, 2023
Completed - The scheduled maintenance has been completed.
Dec 5, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 12:00 UTC
Scheduled - On 05th December, during the day, we will move one of the darkfiber pairs from Interxion FRA16 to Equinix FR7. To do so, we have already implemented a third diverse connection, which is going to be provided over another route, running right nearby A5 over Frankfurt Airport.

As this is a solely new route, we do not expect any impact to our customers. We will shift some traffic during the works, which is transparent. The new route is necessary to build-up our metroring across major Frankfurt datacenter sites. Respectively there will be a ring between Equinix - Tornado Datacenter - Interxion, while Equinix and Interxion already being interconnected with 100Gbps interfaces.

Nov 28, 19:21 UTC
Completed - The scheduled maintenance has been completed.
Dec 5, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 12:00 UTC
Scheduled - On 05th December, during the day, we will move upstream ports with RETN (AS9002) from Interxion FRA16 to Equinix FR7. We do not expect any impact to our customers, as connectivity will be still provided by another three upstreams.

The maintenance is necessary to double capacity with RETN in Frankfurt, while we will take DDoS-Protection at Equinix FR7 with initially 400Gbps live, further increasing overall capacity.

Nov 28, 19:25 UTC
Dec 4, 2023

No incidents reported.

Dec 3, 2023

No incidents reported.

Dec 2, 2023
Resolved - We have been hit by a software bug, which caused a segfault of the rpd (route processing daemon, which handles bgp) within Juniper JunOS on the router core01.egh1, resulting in a flap of bgp-sessions for a 30 second period at around 13:42 CET. The process was automatically restarted by the control plane of the router.

Following quick analysis of the generated coredump, we know the exact cause and will patch the firmware on this equipment shortly.

Dec 2, 13:04 UTC
Dec 1, 2023

No incidents reported.

Nov 30, 2023
Resolved - The incident appears to be resolved since 17:40 CET, following traffic priorization measures.
Nov 30, 18:05 UTC
Monitoring - At the moment, it looks better from our monitoring. We dont have an ETTR yet, however we see less link-load on our end in Frankfurt. Awaiting final confirmation.
Nov 30, 16:13 UTC
Investigating - We're currently experiencing packetloss with Skylink Datacenter. The datacenter operator informed us about network outage on their end. We are waiting for a ETTR.
Nov 30, 15:34 UTC
Nov 29, 2023

No incidents reported.

Nov 28, 2023

No incidents reported.

Nov 27, 2023

No incidents reported.

Nov 26, 2023

No incidents reported.

Nov 25, 2023

No incidents reported.