All systems are operational

About This Site

This is the technical status page of combahton GmbH which represents past incidents and planned maintenances.

Maintenance
Migrating old ssd-gluster Nodes

We're currently in the process of migrating four old ssd-gluster Nodes, which are used by our cloud infrastructure. As the process is done using glusterfs replace-brick feature, there is no impact to our customers. Migration happens live during operation. Once all old nodes are migrated, we will decomission them. New nodes will provide a lot more performance due to Hardware Raid 10 and NVMe Cache using bcache like our hdd-gluster nodes already do.

Informational Notification [Updated] - Interxion FRA-3

Interxion informed us about new regulations valid on the whole campus area and datacenter buildings.

Interxion’s data centre facilities globally remain fully operational with onsite technical staff monitoring and supporting your critical operations during the COVID-19 pandemic. In accordance with local government and health agency guidelines, Interxion is maintaining a risk-based, safety-first programme focused on maintaining operational continuity for our customers. As a result, we want to remind all customers that despite the ease of restrictions in some regions, the following protocols will remain in place at all Interxion facilities through at least year-end and until otherwise notified:

We recommend wearing a mask at all times within an Interxion facility

  • Cloth face coverings are permitted; however, any covering should fit snugly and cover one’s nose and mouth.

Maintain social distancing at all times & prioritise personal hygiene

  • social distancing guidelines from all personnel and limit any prolonged face-to-face interactions.
  • Prioritise personal hygiene practices such as frequent hand washing and use of available hand sanitiser, respiratory etiquette (cover nose and mouth w/ arm when sneezing) and avoid touching eyes, nose and mouth.

Limit site visits and onsite personnel to critical activities only

  • Projects requiring large work teams or non-essential staff should be deferred or re-prioritized to minimize onsite personnel when possible and may be subject to additional screening requirements and safety inspections. Audit activity should be limited to remote auditing only; onsite auditing is considered non-essential.
  • Restrict all shipments to critical installations and supplies only. Contact your site before arranging any large deliveries as there may be disruptions to unscheduled deliveries.
  • Interxion’s standard maintenance programme remains in effect. Maintenance activities requiring large work teams (i.e. de-energised maintenance, pull-the-plug test, etc.) will be completed on a prioritised basis and per Interxion’s COVID safety guidelines.

Security screening remains in effect upon site entry

  • All persons entering an Interxion facility (i.e. employees, customers, visitors or vendors) will continue to be screened by Security prior to being allowed access.
  • Access will be denied to anyone experiencing flu-like symptoms, who has tested positive for COVID-19 in the past 14 days, who was in direct contact in the past 14 days with anyone confirmed positive for COVID-19, or who is currently awaiting results from a COVID-19 test.

Immediately report any onsite positive cases of COVID-19 (or suspected positive or pending testing) to Interxion.

CANCELLED | Interxion FRA3: Black Building Test

Interxion informed us about the cancellation of this maintenance on 23.10.2020, 02:01pm CEST.

On Monday, 26th of October, Interxion will conduct their regular black building test at the FRA3 site. Customer impact is not expected.

A black-building test is used to check how well a building is prepared for a power failure and to determine appropriate countermeasures. This is because a power failure - for example, due to construction work or a lightning strike - can have drastic impact for public services. These tests are therefore used to check whether the emergency power supply system works as intended in the event of a power loss, and whether the supply of safety-related equipment is ensured.

BLC05: Planned Maintenance

On October 28th at 9:30pm CEST, we're performing maintenance on our BLC05 Bladecenter. This planned outage will take between one to two hours to complete.

Details about the maintenance: We'll be using this time to relocate BLC05 for capacity reasons. During this maintenance window, all dedicated servers located in BLC05 will be inaccessible. We will do our absolute best to perform this operation as fast as possible.

We appreciate your patience and understanding. As always, if you have any questions or issues, please submit them at https://my.combahton.net.

Past Incidents

Saturday 18th July 2020

No incidents reported

Friday 17th July 2020

No incidents reported

Thursday 16th July 2020

No incidents reported

Wednesday 15th July 2020

No incidents reported

Tuesday 14th July 2020

No incidents reported

Monday 13th July 2020

DDoS-Protection Failed NIC Card

We identified a failing NIC Card and have isolated one of our Layer4 DDoS Filters out of service. Replacement is expected to happen shortly.

Sunday 12th July 2020

No incidents reported